Last Updated December 2025
PLEASE READ THESE SITE TERMS OF USE (THE “TERMS”) CAREFULLY BEFORE USING THIS WEBSITE. THESE TERMS CONTAIN IMPORTANT LEGAL PROVISIONS INCLUDING INDEMNIFICATION OBLIGATIONS, DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT ACCESS OR USE THIS WEBSITE.
These Website Terms of Use ("Terms") apply to your use of any website or application operated by Derby Building Products, Inc., including its subsidiaries and other affiliated companies (collectively, the "Company," "we'" "us") where these Terms are posted (collectively, the "Site"), including:
Any reference to "you" "your" or "user" refers to the individual using or accessing the Site pursuant to the Terms, and to the extent applicable, the words "you," "your," or "user" also refer to the legal entity on whose behalf the Site is being used or accessed. If you are using or accessing the Site on behalf of a company or other legal entity, you represent and warrant that you have the authority to agree to these Terms on behalf of that legal entity.
By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
By accessing or using the Site in any manner, you agree to be bound by these Terms and to use the Site in accordance with these Terms and any additional terms and conditions that are referenced herein or that otherwise may apply to specific sections of the Site, or to products and services that we make available to you through the Site (all of which are deemed part of these Terms).
PROPRIETARY RIGHTS
(a) Ownership. All right, title, and interest in this Site and all its software, materials, and rights displayed on or associated with this Site (collectively "Content") including but not limited to materials such as text, images, logos, and communication tools and intellectual property rights such as patents, copyrights, trademarks, service marks, logos and trade secrets are owned or licensed by Company or its licensors, and protected by copyright, trademark, and other intellectual property laws. Except as otherwise expressly provided under these Terms, we are not giving you any licenses to any Content or other intellectual property by making the Site available to you. All rights not explicitly granted to you are reserved by us.
Any product, service, process, or technology described on the Site may be the subject of other intellectual property rights reserved by the Company, its affiliated companies, or other third parties and are not licensed hereunder. You may not remove or alter any copyright, trademark, or other intellectual property or proprietary rights notice or legend contained on the Site or in the Content. The Company cannot control and shall have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for your exposure and use of the Content.
(b) Limited Right to Use. The Company grants you permission to view and use the Content in connection with normal and ordinary use of the Site. Otherwise, you may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or those of our licensors, or that has not been expressly authorized in writing by us. More specifically, unless explicitly authorized in these Terms or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any Content from the Site. Any such action is a violation of the Company's copyright and other proprietary rights and these Terms.
(c) Feedback. The Company is free to use any comments, suggestions, recommendations, and other feedback, including without limitation, with respect to modifications, enhancements, and improvements, ("Feedback") you provide with respect to the Site for any purpose, without obligation. By submitting Feedback to us, you agree that you have the right to provide Feedback to us and that you hereby agree to grant the Company an irrevocable, worldwide, perpetual, royalty-free license to use the Feedback for any purpose, including without limitation, to incorporate any such Feedback into the Site that the Company generally provides.
We endeavor to display as accurately as possible the colors and visual characteristics of our products that appear on our Site. We cannot guarantee the accuracy of images of our products as transmitted electronically and displayed on your computer monitor.
We reserve the right to make changes, updates, or modifications to the Site at any time for any reason without giving notice to you.
We reserve the right, at our sole discretion, to change, modify, and/or add to the Terms, in whole or in part, at any time. Such changes will be effective when posted on the Site or on the effective date specified in such updated Terms. You agree to review the Terms periodically to ensure you are aware of any changes to the terms and conditions that apply to you. We may notify you of material changes to the Terms by sending a notice to the email address associated with your account, posting a notice on the Site, or by other methods that we may communicate to you. Your use of and access to the Site or any part thereof after any changes become effective will be considered your acceptance of those changes and will constitute your agreement to be bound thereby. If you object to any such changes, you may not continue to use or access the Site and any part thereof and your sole recourse will be to stop using the Site.
We and third-party services we authorize may collect certain personal information from and about you when you access and use the Site. Your access to and use of the Site is subject to our personal information collection practices as described in our Privacy Policy.
(a) Suspension and Termination of Site Use. We may suspend or terminate your account or the Site, including any services or features therein, such as discontinuing the availability of the Site on a particular device, at any time and without notice to you. For example, we may suspend or terminate your access to or use of the Site for the actual or suspected violation of these Terms. If, in our determination, the suspension might be indefinite or we have elected to terminate your access to the Site, we may use reasonable efforts to notify you.
(b) Restrictions on Purchases on Site. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this Site is void where prohibited.
(a) User Passwords. You are responsible for maintaining the confidentiality and security of your username and password for your account and you will remain responsible for all activity from your account. If your username or password is lost or stolen, or if you believe that unauthorized parties have accessed your account, you must notify us in writing and promptly change your password.
(b) Prohibited Conduct. You agree that you will not, and will not encourage or assist any third party, do any of the following:
When you purchase the Company’s products or services on or through the Site, you may be subject to additional terms and conditions that apply to any independent, third-party (a) e-commerce platform that hosts and operates our shopping features and sample stores; or (b) website operated by a merchant that offers products and services linked to our Site (collectively, “Third-Party Features”). If you make a purchase on a Third-Party Feature that you accessed via a link on the Site, the information collected during your visit to that location and the information that you submit as part of the transaction (such as your credit card number and contact information) may be collected by both the operator of the Third-Party Feature and the Company.
The Company is not responsible for the data protection, quality, accuracy of description, timeliness, reliability, or any other aspect of Third-Party Features. The operator of the Third-Party Feature will have its own website terms and conditions and privacy protection practices. For information regarding the operator of a Third-Party Feature, its privacy policies, data protection practices, and any terms and conditions that may apply, visit the operator’s website and click on its information links or contact the operator directly.
The Company shall not, under any circumstances, be liable for any losses, damages, or harm caused by your or anyone else's reliance on A Third-Party Feature. You are solely responsible for evaluating and deciding to interact with any Third-Party Feature.
THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ANY SUCH SIMILARLY SITUATED PERSONS OR ENTITIES DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, USEFULNESS, OR DATA PROTECTION OF ANY THIRD-PARTY FEATURE. THE COMPANY DOES NOT WARRANT THE MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OF ANY PRODUCTS OR SERVICES PURCHASED FROM A THIRD-PARTY FEATURE.
YOU RELEASE THE COMPANY FROM ANY DAMAGES THAT YOU INCUR, AND AGREE NOT TO ASSERT ANY CLAIMS AGAINST THE COMPANY, ARISING FROM YOUR PURCHASE OR USE OF ANY PRODUCTS OR SERVICES FROM THIRD-PARTY FEATURES MADE AVAILABLE THROUGH THE SITE.
The Company will respond to alleged copyright violations in accordance with the Digital Millennium Copyright Act ("DMCA"). The Privacy Policy does not protect information that the Company may provide to third parties at its discretion or as required by law through copies of notices referenced below.
(a) DMCA Notice. If you are a copyright owner or an agent thereof and believe that any Third-Party Content infringes upon your copyrights, you may submit a written notification pursuant to DMCA by providing the Company with the following:
We may send the information that you provide in your notice to the person who provided the allegedly infringing work. That person may elect to send us a DMCA Counter-Notification.
(b) Counter-Notice. If you believe that your Third-Party Content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to the law, to post and use the material in your Third-Party Content, you may send a counter-notice containing the following information to the Company at the address set forth below:
(c) Address for Notice. The Company will only respond to DMCA Notices that it receives by mail, e-mail, or facsimile at the addresses below:
E-mail: marketing@derbybp.com
Postal mail: Derby Building Products Inc.
160, rue des Grands-Lacs,
Saint-Augustin-de-Desmaures, Quebec G3A 2K1 Canada.
It is often difficult to determine if your copyright has been infringed. The Company may elect to not respond to DMCA Notices that do not substantially comply with all of the foregoing requirements, and the Company may elect to remove allegedly infringing material that comes to its attention via notices that do not substantially comply with the DMCA.
(d) Possible Actions. The DMCA provides that any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability. Without limiting the Company's other rights, the Company may, in appropriate circumstances, terminate a repeat infringer's access to the Site and any other website owned or operated by the Company.
THE SITE IS PROVIDED “AS IS,” “WITH ALL FAULTS” AND “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE: (a) MAKE NO ADDITIONAL REPRESENTATION OR WARRANTY OF ANY KIND WHETHER EXPRESS, IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW), OR STATUTORY, AS TO ANY MATTER WHATSOEVER; (b) EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, ACCURACY, AND TITLE; AND (c) DO NOT WARRANT THAT THE SITE OR SITE ARE OR WILL BE ERROR-FREE, WILL MEET YOUR REQUIREMENTS, BE TIMELY OR SECURE, OR THAT SITE WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE RESULTING FROM THE USE OF THE SITE.
Some jurisdictions do not allow limitations of implied warranties, so certain limitations stated above may not apply to you. In that event, those warranties are limited to the minimum warranty period permitted by applicable law.
Your interactions with companies, organizations, and/or individuals found on or through our Site, including any purchases, transactions, or other dealings, and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such companies, organizations, and/or individuals. You agree that we will not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. You also agree that, if there is a dispute between users of the Site, or between a user and any third party, we are under no obligation to become involved, and you agree to release us from any claims, demands, and damages of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such dispute and/or our Site.
We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the information and other material on this Site is at your own risk.
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING ITS MATERIALS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE, EVEN IF THE COMPANY IS ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE COMPANY’S LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) IF YOU ARE DISSATISFIED WITH THE SITE, OR ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
You agree to indemnify and hold harmless the Company and its directors, officers, managers, employees, shareholders, agents, representatives, and licensors, from and against any and all losses, expenses, damages, and costs, including reasonable attorneys' fees, that arise out of your use of the Site, violation of these Terms by you or any other person using your account, or your violation of any rights of another. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this section. In such event, you agree to such reasonable cooperation and assistance as we request.
From time to time, we may need to contact you regarding the Terms, the Site, and/or other matters related to your account. We may provide information to you by email using the email address you provided to us when you opened your account. You consent to receive communications from us electronically. If you do not agree to receive notices regarding the Site by email, you must not use the Site. Notices emailed to you will be deemed received by you when we send the email. We do not accept any liability or responsibility for emails or other electronic communications that are filtered, intercepted, lost, or not received.
You agree that all disclosures, notices, agreements, and other communications you receive from us electronically satisfy any legal requirement for such communications to be in writing. You may be required to have certain hardware and software to access and retain such communications, which is your sole responsibility.
You may provide legal notices to us by registered mail, return receipt requested, to the following address:
E-mail: marketing@derbybp.com
Postal mail: Derby Building Products Inc.
160, rue des Grands-Lacs,
Saint-Augustin-de-Desmaures, Quebec G3A 2K1 Canada.
Unless you indicate a different address, we will use your last billing address or shipping address of record to send a notice to you or respond to your dispute notice to us.
If a dispute arises relating to your use of the Site or these Terms, we and you agree to try to resolve the matter in good faith. The party asserting the dispute will send a notice to the other party by registered mail explaining the reasons and circumstances for the dispute. The receiving party will have thirty (30) days to respond to the notice.
Please send your notice of a dispute to:
E-mail: marketing@derbybp.com
Postal mail: Derby Building Products Inc.
160, rue des Grands-Lacs,
Saint-Augustin-de-Desmaures, Quebec G3A 2K1 Canada.
Unless you indicate a different address, we will use your last billing address or shipping address of record to send a notice to you or respond to your dispute notice to us.
You agree to comply with all applicable local, state, national, and foreign laws, rules, and regulations in connection with your access to or use of the Site.
If any provision of these terms of use is held invalid or unenforceable in whole or in part in any jurisdiction, that provision shall be ineffective in that jurisdiction without affecting the validity or enforceability of the remaining provisions of these terms of use.
160, Grands-Lacs street, St-Augustin-de-Desmaures (Quebec) Canada G3A 2K1
Tando Phone: (844) 698-2636, Novik Phone: (888) 847-8057
©2025 Derby Building Products Inc. All Rights Reserved.